Problem Solution: Global Communications

Running head: PROBLEM SOLUTION: GLOBAL COMMUNICATIONS enigma Solution: orbiculate Communications Adekunle Ojo University of Phoenix Problem Solution: Global Communications Global Communications (GC) is a telecom company under tremendous economic pressure just like other telecommunication companies. Its stock value has diminished drastically at everyplace 50% which creats doubt in the stockh aged(prenominal)ersand thefuture of the company is being questioned. GC decided to take an aggressive approach to solve this task by outsourcing some of their technical call centers department to Ireland and India, without communicating it first to the union This get out cause a lay-off of employees and fell salaries by 10% for those relocating. Of course this plan will not go well with the employees and the union who just gave up major benefits in the recent negotiation, are threatening to take efficacious action against GCs new strategy. This paper will discuss the utility(a) solutions to GCs problems, risk assessments for suggested alternative solutions, and the implementation plans to deal with the problems. Situation Analysis break through and Opportunity Identification There was too much competition in the Telecommunication industry.

Local, long-distance and international markets are all competing for the same(p) business. The company suffered a great deal at the custody of the cable companies, who stepped in to provide complete solutions incorporating computers, television, and plain old telephone services. Stockholders are experiencing diminishing returns and have doubts if GC will be able to recover. Their customers are demanding more technical ordinariness from their sales people. GC plans to cut cost and outsource their technical call centers to india and ireland. Outsourcing will save the company money and cook them more competitive because of their international status.This in turnwill make them match their goal of globalization . but have a opening in communication with the... If you want to get a upright essay, order it on our website: Orderessay

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