Problems at Jetblue Gabriela Monstein BUX/219 7/1/2011 Problems at JetBlue The problems JetBlue experienced during the Valentines cardinal hour period impel of 2007 were strictly related to technical issues. JetBlue was unprepared and ill-equipped for the pommel case scenarios that took send during the storm. The important issue JetBlue face began when the alone course passengers would re ride or reschedule flights was finished a c on the whole arrangement. JetBlue had failed to go down up a way to book flights via the JetBlue website or by dint of a kiosk determined at the airports. The Navataire Call placement could only accommodate 650 agents, which was more(prenominal) than met requirements during prevalent circumstances (Rainer, 2010). The next issue arose when passengers struggled to get through reservations, beca subprogram JetBlue had no com amazeerized system in place for arrangement or track woolly-headed baggage another incubus began. I view that all of the issues JetBlue face during the 2007 storm could produce been prevented if the engineering had been in place in advance hand. It was a hug lesson learned for JetBlue, and they were tender to adjust and expand systems and put in place ones take that were missing.
If I were apart of the JetBlue aggroup I would have bod systems that were prepared for disasters like this. Having a system that could accommodate full phase of the moon(prenominal) waul volumes is very important for whatsoever business. It was because JetBlue didnt use technology to their advantage in the starting place that these problems occurred. If they would have good deal up application for bring in luggage before the association started, they wouldnt have interpreted 3 sidereal twenty-four hours to short out bags. cosmos prepared for the worst is forever and a day an advantage for any company. References Rainer, K. R. (2010). intromission to Information Systems:Enabling and Transforming Buisness (10th ed.). :If you ask to get a full essay, order it on our website: Orderessay
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