Introduction
Interpersonal confabulation is the interaction between two or more people. Good interpersonal communication skills argon inherent in the creation and maintenance of relationships with others. Dwyer (2009, p.62) explains that in any context, our relationships are built through our interpersonal communication. Self concept, emotional intelligence, imperative behaviour, empathy and the ability to actively listen and provide feedback are solely desirable interpersonal communication tools selled necessary to maintain relationships and help oneself in troth resolution.
Dwyer (2009, p. 152) states that employment arises when needs are not met. Those needs kitty be physical, financial, social, educational, intellectual, recreational or spiritual, clear or intangible. However, even in a situation of conflict, it is possible, by finding areas of common ground, to remove some of the differences and to underline the similarities duration tackling the conflict and working towards the solution. Good interpersonal communication skills help to create an reasonableness between persons in conflict whereby they can make common ground and have a better understanding of where the other party is coming from. Dwyer (2009, p.
175) explains that Conflict expressed and addressed in ways that respect relationships and consider as many needs as possible is affirmatory and constructive. In enounce to achieve common ground, emphasise similarities and work towards conflict solutions, the communication climate must be positive and both parties must be willing to clear the issue.
The role of Interpersonal Communication in Conflict Resolution
In order to communicate effectively with others a sound understanding of your own self concept is required. Self concept can be described as your self image, it is the amiable picture that you have of yourself. Yahaya, Azizi, Ramli and Jamaludin (2009) explain that Self-concept refers to the totality of a complex, organized, and propellent system of...If you want to get a full essay, order it on our website: Orderessay
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